Letter to Dear Abby with ideas for interacting with someone who uses a communication device

"Dear Abby: Do you know what a speech-generating device is?..." Six people who use speech generating devices sent Dear Abby an eloquent letter about understanding and interacting with people who communicate using technology. Scroll down to the SECOND letter at the link below, written by Camille, Heather, Joel, John, Nat and Nicole. What a brilliant idea to share this list of seven key points with Dear Abby!  

"Sometimes people are uncomfortable with our unique way of communicating. We'd like to share some ideas to help them understand: . . ." 
  http://www.salemnews.com/lifestyle/x271882437/Dear-Abby-Leaving-college-brings-end-to-sons-parental-subsidies